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For UK customers, we use my hermes as our carrier. Once your order is dispatched you will get an email with a tracking number. UK delivery usually takes 3-5 working days. Please check your emails to track your parcel before contacting us after a week. My hermes usually makes 2,3 attempts to deliver your parcel before it get sent back to us.
*PLEASE NOTE YOU WILL HAVE TO PAY POSTAGE AGAIN IF YOUR PARCEL HAS BEEN RETURNED TO US.
**Orders placed between Monday to Thursday will be dispatched the next working day. All orders placed from Friday to Sunday will be dispatched on Monday.
We offer standard and tracked postage to our international customers by Royal Mail. Unfortunately, We dont get a tracking number for standard postage so once the order is posted we can not seee where your parcel is, therefore we recommend you to use tracked service. Due to this if your shipment does not get delivered to you within 21 days then please get in touch with us.
With tracked service you will get an email with a tracking number once your order has been dispatched.
Standard service usually takes 6 -7 working days. Tracked service takes about 5-6 working days.